Enterprise Services

Fraud Managed Services

Outsourcing your fraud management function to ai’s industry experts

ai’s Fraud Managed Service combines our best-in-class technical solutions with professional fraud expertise.

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What is Fraud Managed Services?

Outsourcing all aspects of the fraud management function to ai, under a performance-based contract, means we are fully responsible for implementing a customer’s fraud strategy, and accountable for any fraud losses based around clear key performance indicators

Alert Management

With the Alert Management service, our clients benefit from having a dedicated team of experienced analysts to review RiskNet generated alerts on their behalf.

Rules Management

Using a blend of machine learning tools and traditional analytical methods, our Analytics team will regularly review existing rule set performance and generate new rules to capture the latest fraud trends.

Key Features & Benefits

Combine best-in-class technical solutions with professional fraud expertise

Receive industry best practice in fraud management operations

Reduce management overheard to run the service

Reallocate resources to core business activity

Performance based contract means full accountability of our results

Monthly and Quarterly business reporting on operational performance and strategic initiatives

Want to find the solution for your sector?

ai have identified proven solutions using ai's unified, cloud payment solution, product range for a number industries. See how The ai Corporation could benefit your business.

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Real-Time Processing

Fraud Detection

Reduce False Positives

Processing Performance

Fraud Prevention

*Sample KPIs.

Our Customers

We continue to enhance our leadership across Australia and New Zealand in the payments market, offering world class payment solutions that are both simple and secure.

The AI platform is proven technology that will give our customers more choice and will further help MYOB to protect our customers from cyber-attacks.

Andrew Birch, Chief Operating Officer

MYOB

I first worked with Rob at aiGateway in 2010 and built a base of 30,000 customers in just over 3 years. So when it came to working on another project, I had no hesitation in picking up the phone and getting aiGateway involved again. We trust the folk at ai, that's really what it's all about in this industry. The product is so simple to use and it looks great. The aiGateway guys really do know what they are talking about and we are looking forward to expanding into the broader ai product set in the near future.

Rupert Lowery, Chief Commercial Officer

Payzone

We are a leading payments processor who use RiskNet as part of our service to our customers. The quality and reliability over the last two years has been excellent. Recently some prepaid cards issues in this region have heightened the awareness of fraud prevention with our clients, so having RiskNet available to protect all card types and channels makes us well equipped and to meet our client’s urgent needs in these regards.

Neil Pavis, Deputy Chief Executive Officer

Arab Financial Services

I recognise improvements in communication and engagement from ai over the last 12 months and we would like to leverage their expertise and experience for our next phase of development. As the payments world gets more complex we need to benchmark our performance and understand what ai can do for us in the future.

Paul Garside, Credit Risk Officer

Barclaycard

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19Feb

MPE 2019

Merchant Payments Ecosystem (MPE) is the Biggest European Payment Acceptance on Card Acquiring, Merchant Services, POS, Mobile, On-line Payments Acceptance and Interaction Beyond Payments. MPE Conferences & Community... View Upcoming Event