SmartMinds™ helps risk managers optimise their use of teams & tools and increases the quality of decision-making. An industry first health check that helps the management of the risk function to ensure their teams avoid what psychologists have identified as decision fatigue and other human biases that may degrade decision- making over the working day.
The SmartMinds™ programme includes scientifically proven techniques that are used by some of the most advanced organisations and elite athletes, to help build mental toughness and ensure that the risk teams maintain the right mindset throughout a full working day. This programme helps to identify those tedious routines that should be automated to release human creativity, which aligns with the mounting scientific evidence presented in the field of behavioural economics.
The human brain has in-built biases and fallibilities that make it ill-equipped for fraud-related decision-making including some of the following:
The ai SmartMinds™ programme helps risk teams understand and put practical solutions in place to manage these biases.
Our team of experts cover the full spectrum of risk management and business analytics across the globe. If you would like some more information, please complete the following form and we’ll get back to you as soon as possible.
I first worked with Rob at aiGateway in 2010 and built a base of 30,000 customers in just over 3 years. So when it came to working on another project, I had no hesitation in picking up the phone and getting aiGateway involved again. We trust the folk at ai, that’s really what it’s all about in this industry. The product is so simple to use and it looks great. The aiGateway guys really do know what they are talking about and we are looking forward to expanding into the broader ai product set in the near future.
To myself and my team, ai is a valued partner, in a relationship going back over 12 years now. RiskNet is very reliable and of good quality, but any issues are resolved quickly and the communication of resolutions is excellent. I would not hesitate to recommend ai. The move to ‘real-time’ fraud management information is the next step for us and we are already talking to ai about this.
We are a leading payments processor who use RiskNet as part of our service to our customers. The quality and reliability over the last two years has been excellent. Recently some prepaid cards issues in this region have heightened the awareness of fraud prevention with our clients, so having RiskNet available to protect all card types and channels makes us well equipped and to meet our client’s urgent needs in these regards.
I recognise improvements in communication and engagement from ai over the last 12 months and we would like to leverage their expertise and experience for our next phase of development. As the payments world gets more complex we need to benchmark our performance and understand what ai can do for us in the future.
ai has tackled an incredibly complex data landscape to produce operational insight on an ongoing basis, via a custom built tool that is integrated into users daily work. We’ve been impressed by their agile approach to deploy, their speed of turnaround and their consistent focus on ensuring success.