What is SmartMinds™

SmartMinds™ helps risk managers optimise their use of teams & tools and increases the quality of decision-making. An industry first health check that helps the management of the risk function to ensure their teams avoid what psychologists have identified as decision fatigue and other human biases that may degrade decision- making over the working day.

The SmartMinds™ programme includes scientifically proven techniques that are used by some of the most advanced organisations and elite athletes, to help build mental toughness and ensure that the risk teams maintain the right mindset throughout a full working day. This programme helps to identify those tedious routines that should be automated to release human creativity, which aligns with the mounting scientific evidence presented in the field of behavioural economics.

Key Features

Avoid decision fatigue and improve quality decision making
State-of-the-art thinking about the best ways to manage a risk team over a working day
Train risk teams to be more focused, resilient and motivated
Scientifically proven techniques that help build mental toughness within business operations
Identify those tedious routines that should be automated, to release human creativity
  • Optimise human resource team size, skills and efficiency
  • Avoid decision fatigue and improve the quality of decision making
  • State-of-the-art thinking about the best ways to manage a risk team over a working day
  • Create a healthy, effective, enjoyable and rewarding working environment

The human brain has in-built biases and fallibilities that make it ill-equipped for fraud-related decision-making including some of the following:

  • Group Think
  • Not Invented Here
  • Confirmation Bias
  • Decision Fatigue
  • Social Loafing
  • Default Effect
  • Herd Instinct
  • In-attentional Blindness
  • Ambiguity Aversion
  • Base-Rate Neglect
  • Clustering Illusion
  • Availability Bias
  • Paradox of Choices
  • Status Quo Bias

The ai SmartMinds™ programme helps risk teams understand and put practical solutions in place to manage these biases.


A dedicated 24/7 client support team and automated tools continually monitor the heath of every installation.

Simply Take Control

Our team of experts cover the full spectrum of risk management and business analytics across the globe. If you would like some more information, please complete the following form and we’ll get back to you as soon as possible.

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