SmartCase™ is designed to manage digital assets (such as fraud, documents, contracts) associated with suspicious activity reporting (SAR) across large and diverse organisations. A tried and tested solution that is used by the US Law Enforcement Agencies and British Police Forces to ensure that evidence can be fully audited to prevent tampering, before submission to the legal authorities.
This enterprise case manager tool supports the new financial regulation on that dictates that suspicious activity reporting (SAR) made by financial institutions must be fully auditable.
The tool enables and supports the financial institutions to track transactions that may be suspicious and that need to be reported throughout an organisation in a controlled manner. A flexible solution that supports multi -jurisdictional reporting and streamlines submission to the financial crime enforcement unit.
SmartCase™ offers end-to-end coverage for detection, scoring, alerting, work flow processing, and reporting of suspicious activity to make sure nothing is lost across the enterprise. We support the full investigation on life cycle and, with our integrated case management platform, improving your staff’s productivity and helping you to meet regulatory obligations in a cost-efficient manner.
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I first worked with Rob at aiGateway in 2010 and built a base of 30,000 customers in just over 3 years. So when it came to working on another project, I had no hesitation in picking up the phone and getting aiGateway involved again. We trust the folk at ai, that’s really what it’s all about in this industry. The product is so simple to use and it looks great. The aiGateway guys really do know what they are talking about and we are looking forward to expanding into the broader ai product set in the near future.
To myself and my team, ai is a valued partner, in a relationship going back over 12 years now. RiskNet is very reliable and of good quality, but any issues are resolved quickly and the communication of resolutions is excellent. I would not hesitate to recommend ai. The move to ‘real-time’ fraud management information is the next step for us and we are already talking to ai about this.
We are a leading payments processor who use RiskNet as part of our service to our customers. The quality and reliability over the last two years has been excellent. Recently some prepaid cards issues in this region have heightened the awareness of fraud prevention with our clients, so having RiskNet available to protect all card types and channels makes us well equipped and to meet our client’s urgent needs in these regards.
I recognise improvements in communication and engagement from ai over the last 12 months and we would like to leverage their expertise and experience for our next phase of development. As the payments world gets more complex we need to benchmark our performance and understand what ai can do for us in the future.
ai has tackled an incredibly complex data landscape to produce operational insight on an ongoing basis, via a custom built tool that is integrated into users daily work. We’ve been impressed by their agile approach to deploy, their speed of turnaround and their consistent focus on ensuring success.