Evolution at the coalface: The future role of fraud operations

in Industry Insights, Latest news

The potential impact and role of Artificial Intelligence (AI) is undeniable. We increasingly see highly repetitive tasks moving from human manual labour, to machine-based automation. Fraud prevention is often labelled as one of the ‘quick wins’ for AI, and there is no dispute that the technology’s use is driving better detection. However, AI is also…

Rivals jockeying for position in big race

in Industry Insights

Possible outcomes of current disruption in the payments industry could take a number of forms. Here are four favourites Margins for global payments providers are under intense pressure as they face stiff competition from technology fi rms and tougher regulation. These factors are likely to trigger radical changes in the payments industry. For example, this…

Banking ‘as a service’ simplifies payments for businesses

in Industry Insights

Automation technologies are enabling businesses to drastically reduce the costs and complexities involved in building and providing payments solutions, while removing the burden of dealing with an ever-complicated regulatory landscape Payments have evolved in recent years as companies have attempted to adapt to the behaviour of consumers on ecommerce platforms. This is often geographically influenced,…

China’s giants show the rest how it’s done

in Industry Insights

Mobile payments apps have leapfrogged credit and debit cards in China, signposting the way forward for the rest of the world. China’s two mobile payments giants, Alipay, an affiliate of the Chinese ecommerce group Alibaba, and WeChat Pay, owned by the messaging and social media powerhouse Tencent, are streets ahead of their Western rivals in…

Easy-to-use security is key to frictionless future

in Industry Insights

Consumers are increasingly using frictionless payment methods, from contactless to in-app and voice-activated. But before these new ways to pay become the norm, people need to be comprehensively reassured of the benefits. Despite the pace of innovation in frictionless payments, which ease the buying process by removing manual steps, cash and other established payment methods…

Can blockchain ease global payments?

in Industry Insights

Bold claims that blockchain can transform the payments industry, particularly in cross-border transactions, may soon be put to the test Anyone who has transferred money between countries recently realises the process has evolved little in decades. Too slow, too opaque and too expensive are the gripes. This is sparking debate among banks worldwide whether cross-border…

Blockchain heralds evolution of the gold standard

in Industry Insights

What’s old is new as gold-based cryptocurrencies rejuvenate the role of precious metals as mediums of exchange, while also bringing stability to a market marred by volatility Recent crashes in the value of the Argentine peso and Turkish lira illustrate what happens to fiat currency when people lose faith in a government or central bank….

Reward for playing your cards right

in Industry Insights

Becoming consumers’ default payment option, particularly in digital wallets, is an increasing challenge as incumbents and newcomers alike try to keep pace with developments in technology It’s convenient, quick and simple: having a default card that can be automatically used when you next shop online or pay a regular bill makes a consumer’s life much…

Biometrics will be at the heart of the global contactless push

in Industry Insights

The easier it is for consumers to pay, the more likely they will complete their purchases. Biometric payment cards with fingerprint recognition allow what was previously impossible – cards that are ultra quick to use, yet have powerful security Consumers have multiple payment options, from cash and cards to phones and mobile wallets, QR codes…