Providing excellent customer service is key for us here at ai, so we thought for this months ‘meet the team’ article, we would have a chat with Amy Young, Client Services Manager to find out what’s going on in the wonderful world of customer service. Hi Amy, in 3 words, describe what you do here at…
2017 has been an exciting and important year for us here at ai and we wanted to share our highlights with you. Click on the titles to read the full story. We won ‘Best Newcomer’ at the 2017 fraud awards We were granted an e-money licence by the FCA We acquired fuel specialist solutions company,…
One charity that is very close to our heart here at ai is The Children’s Trust, we’ve supported their main event for a few years now and this year was no different. We were honoured to attend the magnificent Circus. Take a look at the press release below, from The Children’s Trust website. Circus delights…
Today, we’ve announced that we have acquired SmartCentric, to create a global cloud based omni-channel (B2C and B2B) payment processing, risk management and data analytics platform. We now offer a unique managed service offering covering technology, outsourced fraud management and detailed data analytics as well as over 15 million B2B active cards over 45 countries, in…
We have some exciting news here at ai HQ, our SmartRule™ solution has won ‘Best Newcomer’ at the Retail Fraud Awards, held in Leicester last week and hosted by Retail Knowledge. This Award recognises the most exciting new in-house developed solution to enter the retail risk and loss prevention arena, supplying any part of the risk and…
We are helping global retailers to combat fraudulent use of fuel cards, and protect users, using artificial intelligence (A.I.) and machine-learning (ML), in a move that will revolutionise the global retail industry’s use of fuel cards. We’ve developed a suite of self-service machine-learning products to enable fuel card issuers to reduce the impact of a…
Hi, I’m Chica and I’m proud to announce that I am The ai Corporation’s (ai) first marketing intern! Before starting at ai, I didn’t know what to expect. I had only previously worked in public facing, customer service roles so the office environment was unfamiliar to me. I’m really immersing myself in to the professional environment (as…
July has been an exciting month, not only has our team grown, our suite of machine learning solutions have granted us an e-money licence. On the 1st of July, we received formal approval for our licence application from the Financial Conduct Authority (FCA), this will enable us to provide fully FCA compliant financial services to our…
I sat down with our Application Support Analyst Claire for a chat about not only her work here at ai, but also her incredible work in Tanzania. Hi Claire, in 3 words, describe what you do here at ai? Facilitate, discover, resolve. How long have you worked here? I started at ai just over 2…
American Humourist Josh Billings once said, “Genius ain’t anything more than elegant common sense.” This made us think about our approach towards machine learning and data analytics. Our CEO, Dr Mark Goldspink gave us his view on why implementing common sense is vital to a successful business. Data Analytics At ai we have long believed that data driven…
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