Meet the team – Client Services Manager, Amy Young

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Providing excellent customer service is key for us here at ai, so we thought for this months ‘meet the team’ article, we would have a chat with Amy Young, Client Services Manager to find out what’s going on in the wonderful world of customer service. Hi Amy, in 3 words, describe what you do here at…


Stars turn out for amazing fundraising gala

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One charity that is very close to our heart here at ai is The Children’s Trust, we’ve supported their main event for a few years now and this year was no different. We were honoured to attend the magnificent Circus. Take a look at the press release below, from The Children’s Trust website. Circus delights…


Allowing our customers to take control using a common sense approach

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American Humourist Josh Billings once said, “Genius ain’t anything more than elegant common sense.”  This made us think about our approach towards machine learning and data analytics. Our CEO, Dr Mark Goldspink gave us his view on why implementing common sense is vital to a successful business. Data Analytics At ai we have long believed that data driven…


Our Research Council has new industry leading academic partnerships

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We are excited to announce the advancement of our research council with an industry leading academic partnership with Southampton University and Leuven University. Our research will further strengthen our position at the forefront of the payments industry. The focus for the Research Council, is on releasing human creativity within the payments landscape, by automating complex and…


Next stop, Retail Risk Toronto – and retailers can join FREE

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If you are a retailer, you won’t want to miss the next stop for us on this year’s event calendar. Retail Risk Toronto 2017 is FREE for all retailers to attend and we are pleased to announce that we are global sponsors. Canada has its own unique, distinct risk and loss prevention identity, therefore the…


“And the award goes to…” – Throwback Thursday

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As it’s Thursday, we wanted to throwback to 2014, when our very own chairman, Ashley Head, won the Lifetime Achievement Award at the 9th Annual Card and Payments Awards, hosted by Milton Jones. These awards continue to see the best products, programmes, campaigns and initiatives in the industry recognised for their excellence and innovation. The Lifetime…


We’re heading to Melbourne for Retail Risk

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On 9th February we’ll be hanging up our woolly hats and heading over to sunny Melbourne for the Retail Risk conference. As global partners, our team will be exhibiting at the show, held at the Bayview Eden Melbourne Hotel. If you are in town, come and say hi – we would love to show you…


ai combat ACH fraud with suite of machine-learning products

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We have developed a suite of self-service machine-learning products that enable banks to directly fight growing ACH fraud. As of September last year, credit-based ACH payments are now being settled within the same day. This includes direct deposit, payroll, person-to-person and vendor payments. During the course of 2017 ACH debit-based payments will follow suit. Same-day…