Written on 25th, July 2017
I sat down with our Application Support Analyst Claire for a chat about not only her work here at ai, but also her incredible work in Tanzania. Hi Claire, in 3 words, describe...Read More
Written on 12th, July 2017
American Humourist Josh Billings once said, “Genius ain’t anything more than elegant common sense.” This made us think about our approach towards machine...Read More
Written on 6th, July 2017
We are excited to announce the advancement of our research council with an industry leading academic partnership with Southampton University and Leuven University. Our research...Read More
Written on 5th, July 2017
We have been working with the UK Government to develop a national response to online fraud and have been invited to join the Home Office and National Audit Office’s (NAO) Joint...Read More
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I first worked with Rob at aiGateway in 2010 and built a base of 30,000 customers in just over 3 years. So when it came to working on another project, I had no hesitation in picking up the phone and getting aiGateway involved again. We trust the folk at ai, that’s really what it’s all about in this industry. The product is so simple to use and it looks great. The aiGateway guys really do know what they are talking about and we are looking forward to expanding into the broader ai product set in the near future.
To myself and my team, ai is a valued partner, in a relationship going back over 12 years now. RiskNet is very reliable and of good quality, but any issues are resolved quickly and the communication of resolutions is excellent. I would not hesitate to recommend ai. The move to ‘real-time’ fraud management information is the next step for us and we are already talking to ai about this.
We are a leading payments processor who use RiskNet as part of our service to our customers. The quality and reliability over the last two years has been excellent. Recently some prepaid cards issues in this region have heightened the awareness of fraud prevention with our clients, so having RiskNet available to protect all card types and channels makes us well equipped and to meet our client’s urgent needs in these regards.
I recognise improvements in communication and engagement from ai over the last 12 months and we would like to leverage their expertise and experience for our next phase of development. As the payments world gets more complex we need to benchmark our performance and understand what ai can do for us in the future.
ai has tackled an incredibly complex data landscape to produce operational insight on an ongoing basis, via a custom built tool that is integrated into users daily work. We’ve been impressed by their agile approach to deploy, their speed of turnaround and their consistent focus on ensuring success.